Customer Service

Shipping & Delivery

We offer you free same-day delivery service. Our well-dressed up joi agents will manage to get your gift
delivered to your loved one's doorstep with a genuine smile on their face to make your gifting
experience even more joi-ful. Moreover, we offer our unique "Singing Telegram" service which entails
choosing your favorite song to be performed by our delivery agent while delivering your gift. Like
seriously, how awesome does that sound?!

Privacy & Security

We do care about your privacy as much as we care about delivering a flawless gifting experience. We
assure you that your personal information is totally safe and your identity won't be revealed to the
recipient while receiving the gift(s) no matter what in order not to ruin the surprise. In case we need
more details about the delivery address, or we can't reach the recipient, we'll get back to you or ask for
your consent to contact someone else.

Returns & Replacements
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The main point of creating our gifting platform is to make it easier for you to find the perfect gift with the
least effort! That's why we developed a user-friendly platform that allows you to choose your favorite gift
and complete the checkout process with just a few clicks. After placing your order successfully, you'll be
able to track your order through our platform to stay updated with its status in every step. Once your gift
is delivered, you'll receive an email from our team immediately.

Payment, Pricing & Promotions

You don't want to miss out on the best deals from joi! We always have something joi-ful to offer to our
customers, so make sure to stay tuned to take advantage of our offers and to catch up with our latest

Viewing Orders

Our platform allows you to track all your previous purchases through viewing the history tab to keep all
your purchases in one place. The history includes the items that you ordered, the delivery dates and the

Updating Account Information

You can always update your account information whenever you want once you create your personal joi

AboutAbout joi
The Art of Gifting

Send Flowers, Cakes, Chocolates and Gifts Online with Same Day Delivery with joigifts, Favorite Online Florist and Gift Shop with Same Day Flower Delivery in Jeddah.

Joi is the best online shop to order gifts, cakes, chocolates and flowers online with free same day delivery in Jeddah. We provide beautiful gifts, cakes, chocolates, and flowers to customers in the city of Jeddah, Saudi Arabia, as well as other cities in the region.

Order Wide Range of Gifts, Cakes, Chocolates and Flowers Online for All Occasions and Holidays

We have birthday gifts, anniversary gifts, romantic gifts, congratulations gifts and wedding gifts. We specialize in the Art of Gifting for special occasions such as Valentines Day, Mother’s Day, Ramadan and Eid Al Fitr, and Eid Al Adha. Our gifts are curated to address all budgets and cover everything from cheap gifts to luxury gifts. joi gifts are offered in many categories for easy selection such as flowers, gourmet cakes and chocolates, unique gifts, memorable experiences, balloons, and gifts from exciting major brands including Godiva Chocolates, Jones the grocer, Al Nassma, Kartell Premium Design, Mackenzie-Childs, SugarMoo Desserts, Magnolia Bakery, Edible Arrangements and more. joi’s online flower bouquets are made up of the freshest flowers ranging from roses, lilies, succulents and orchids to spring and wild flowers. Our flowers are handpicked, fresh from the importer, and packaged beautifully by the best florists in Jeddah. We also offer weekly and monthly flower subscriptions to keep your home or workplace beautiful with fresh flowers and blooms.

Same Day Flower Delivery and Gift Delivery

We specialize in free same day delivery flowers , cakes, chocolates, and gifts. We deliver same day all over Jeddah, including Obhor, An Naim, As Salamah, Balad, Basateen, Bawadi, Hamra, Jameah, Marwah, Naseem, Rawdah, Al Shatea, Al Zahra. Our free same day delivery is offered with our smartly dressed delivery agents in their concierge uniforms with genuine smiles as featured in leading publications such as Wamda, The National, Entrepreneur, Khaleej Times.

Satisfaction Guarantee with Amazing Customer Service

We offer satisfaction guarantee with our award winning customer care service available online and at (00966115101835) in English and Arabic. We also offer an easy to use and award-winning Android App and iOS App that are the first and best mobile apps of their kind in Jeddah and the broader Middle East.

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